Privacy Statement
Effective November 9, 2026
This statement applies to the website itself and everything you send us through it, as well as what you tell us by phone or in an email.
Topics on this page:
- We collect what you send us
- We keep a copy of each chat
- We set no advertising or analytics cookies
- We use information for the work you ask for
- Some details go to those who help us
- We act on opt-out requests
- You can ask us to show, fix or delete it
- We don’t keep it forever
- We take reasonable care of it
- Our site isn’t intended for children
- We post any changes here
- You can reach us by email or phone
We collect what you send us
Most of what we hold comes directly from you. Fill in the online form and we get the details you enter, possibly including your name, phone number, email, the ZIP code or full address of the job (where the form has room) and what the work involves. Phone or write to us and we get whatever you say or write, along with any photographs or files you attach. There’s also a small amount of server data: our hosting provider logs each visit’s IP address and browser, plus the page asked for and the time, to protect the site and keep it available.
We keep a copy of each chat
We record every chat on this website. A record includes the messages you write, including a name, an email or a phone number if you give one, and the job you describe; the page you were on and the website you arrived from; an approximate location based on your internet address; the device and browser in use; and a random code your browser keeps for the chat so that your chats can be told apart. The chat may be answered by an automated assistant, and for that the chat’s providers process your messages. The record is there so we can answer you, get your work booked and make the chat better.
We set no advertising or analytics cookies
This site doesn’t use advertising or analytics cookies. A strictly necessary cookie for security may be set by our host, and the host may also count visits without using cookies at all. Those numbers are anonymous totals of page views.
We use information for the work you ask for
We use what you send for the job at hand: replying, booking the work, doing it and following up. The same information also serves the records every business keeps, the security of this website and compliance with legal obligations.
Some details go to those who help us
Some of your information is handled by the companies that run this website, our email and the request system. Some goes to service partners who help with the reply or carry out the work. And some could be disclosed if the law requires it, or to protect the rights or safety of any person, including ours.
We act on opt-out requests
Opting out: state privacy laws in some places give people the right to opt out when personal information is sold or shared. Those laws define what “sale” and “sharing” mean. To ask to opt out, follow the steps on the Do Not Sell or Share My Personal Information page.
You can ask us to show, fix or delete it
You can ask us what we hold about you, ask us to correct it, or ask us to delete it, by phone or by email. For your protection, we may ask for something that confirms the request really comes from you. Whatever you ask, we’ll treat you just as we treat everyone else.
We don’t keep it forever
We keep the details you send for as long as the request, the job, normal business record keeping and legal obligations call for, and delete them once that time has passed.
We take reasonable care of it
We take reasonable precautions with the information we hold. We can’t promise that it will always be safe, because every system carries some risk.
Our site isn’t intended for children
We don’t knowingly gather information from children under 13, and this website isn’t directed to them.
We post any changes here
This statement may be revised now and then; the date at the top tells you which version you are reading.
You can reach us by email or phone
Direct privacy questions to shawn@meyerlandhvac.com, or call (713) 489-9664.